leftport.blogg.se - Callcenter sales manager

Develop and execute mechanisms used to manage the Americas business.

Create insightful analysis, reports, and dashboards to accelerate information-to-action at scale.

Key Responsibilities include, but are not limited to: Additionally, you will be responsible for driving improvements to reporting tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data.

You will look for commonalities across our business needs, recommend improvements to accelerate current scaling mechanisms, and leverage automation to grow our capacity in line with the growth of the business. You will manage multiple assignments and requests/processes concurrently, prioritizing accordingly, and deliver timely results.

Must be passionate about your work, detail-oriented, analytical, and demonstrate problem-solving skills with the ability to escalate problems and roadblocks as needed. You will proactively seek answers in self-service tools, and know when to ask for guidance. You will drive towards simple, scalable solutions to day-to-day problems, be highly organized, and be able to communicate results, both written and verbally, in a clear and easy-to-understand way. The successful candidate must be able to roll-up their sleeves, work autonomously, and be a quick learner.Demonstrated ability to implement and improve sales processes, procedures and policies.Ability to conduct sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations.Extensive knowledge and experience in Microsoft Excel.Expert knowledge in one or more functional areas such as Enterprise Planning, Inside Sales Productivity and Readiness, Sales Enablement, Phone Sales Operations.At least 3 years of experience in Sales, Sales Operations, Business Insights & Analytics.The successful candidate has broad technical skills, strong financial acumen, deep analytic experience and a passion for driving operational excellence.Ĭompany's health and welfare benefits including: Develop call center insights on the productivity of our Sales and Technical Sales teams, develop metrics to measure success of programs, automate operational processes, and invent new ways of diving deep with data to uncover actionable business insights to help us serve our customers in their journey to the cloud.